Warranty Information
PROTECT YOUR PRODUCT WITH AN EXTENDED WARRANTY
- Full Coverage from Date of Purchase
- 100% Parts and Labor Coverage
- Includes Accidental Damage
- Includes Free Shipping
- Up to 5 Years of Total Coverage
Bananas has partnered with Consumer Priority Service (CPS) to offer extended warranties for your instruments. Simply add the CPS extended warranty by selecting the option on our product pages.
Warranty FAQ
DO I NEED AN EXTENDED WARRANTY?
Most manufacturers limit their warranty periods to keep their product costs competitive. It should come as no surprise that most problems occur after the manufacturer’s warranty is over. If you are like most consumers, you don't want to deal with the inevitable problems surrounding repairs. Who do you call for service? Are they reliable? Is a handyman capable of performing a long lasting, reliable repair on your instrument?
Ranked #1 Extended Warranty
CPS provides top notch warranty protection for your purchases to ensure life and longevity. This means that they care about you and your product long after your purchase has been made. This warranty offers reliable, hassle-free, comprehensive parts and labor protection for your product.
You Need to Prepare for These Issues Today
Bananas is an Authorized Consumer Priority Service Dealer. This means that they care about you and your products long after the purchase date. You can easily extend your manufacturer's warranty for a possible total of 5 years from the date of purchase.
CPS Warranties Offer Reliable Protection for Your Product
By purchasing a CPS accidental damage plan, you’re guaranteed years of worry free operation from your new product.
Is a CPS Warranty just an extension of the existing manufacturer’s warranty?
Actually, it’s an upgrade to your existing manufacturer’s warranty. A CPS Warranty offers benefits that aren’t offered by manufacturers like accidental damage & free shipping to and from the repair facility.
What’s the difference between a Replacement Plan and Repair Plan?
A Replacement Plan is available for products under $150. If the product fails, you will receive a replacement through Bananas.
A Repair Plan is for products over $150 and offers free repair coverage for your product any time during the life of your warranty. If we can’t fix it, we’ll replace it!
How am I covered?
For the Replacement Plan, your coverage provides for a one-time replacement of the covered product.
For the Repair Plan, you are covered for a period of up to five years (depending on which plan you purchase). Benefits include parts and labor for required repairs on your product.
When does my warranty coverage start?
Coverage begins on the 31st calendar day from when you purchased your product.
Can I transfer the Protection Plan to a new owner?
Yes! CPS Warranties are transferable between owners.
What if I Need to Return my Product?
If you return your product, Bananas returns the money you paid for the product protection plan. Depending on how much time has passed since your purchase, CPS may issue a prorated refund.
Is my product covered if it’s stolen or if I lose it?
Unfortunately the CPS Warranty does not cover lost or stolen products.
Is there a service fee?
Zero dollar service fee for the Replacement Plans and the Repair Plans.
