Contact Us

Store locations and hours

Closed Days

• Nov 28th for Thanksgiving
• Dec 25th for Christmas Day
• Jan 1st for New Years Day

Give us a ring!

Call us at 1 (888) 900-1959. For Telephone Support in San Rafael, call or text (415) 457-7600 x 1. To reach our Santa Rosa location, call (707) 542-5588.

Are you following us?

You can also message or follow us on Facebook to find out about upcoming events, special sales, new gear announcements and more! You can also find us on Twitter, Pinterest, YouTube and Instagram.

Question about an online order?

If you're trying to reach Bananas regarding an order, or if you have a question, you may reach us by calling 1 (888) 900-1959 and press "2" to reach on-line sales or send us an email. We check for new mail continuously during our working hours and will endeavor to respond in a timely way. If you are having a problem or need information, please include enough detail on the form so we can take action. Make reference to your order number if possible, since this will speed our response.

Purchase orders

If you want to send a purchase order, please send us an email with the items you'd like to order. Purchase orders require credit account setup before products will ship. Free freight and other promotions may not apply if terms are required.

Question about music lessons?

Fill our lessons contact form. Click here

Read our FAQ page

We might have the answer on our site! Visit our Frequently Asked Questions page.

Store Policies and Customer Support

Terms and Conditions

Returns and Refunds

Shipping, Delivery & In Store Pick Up

Privacy Policy

Frequently Asked Questions

Have a question?
We're here to help
Call us (888) 900-1959
Text us (415) 457-7600

Fill out our general Contact Us form below