Roland GP-9M-PE Premier Digital Grand Piano - Moving Keys - Polished Ebony
- Product SKU: GP-9M-PE
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Note: This item is available for Local Pickup Only. Please contact us for shipping arrangements.
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The Ultimate Grand Piano for Entertainment and Stage Performance
The GP-9M brings you Roland’s premier piano experience, offering refined musical expression in a sophisticated and luxurious instrument that makes a majestic statement in any space. This impressive piano includes the same flagship sound and features as its sister model, the GP-9, while adding moving keys, professional audio outputs, and a microphone input for singing along through the onboard speaker system. This makes the GP-9M ideal for performance venues, commercial establishments, and homeowners looking for the ultimate piano entertainment showcase.
FEATURES
- Premier grand piano with an elegant high-gloss finish and finely crafted details
- Designed with Roland’s advanced Piano Reality approach for a refined musical experience
- Piano Reality Modeling sound engine provides authentic grand piano sound and response with unlimited polyphony
- Hybrid Grand keyboard with progressive hammer action, escapement, hybrid wood/molded keys with Ivory Feel, long key pivot length, and unique haptic vibration
- Accelerated key sensing technology for ultra-detailed touch response
- Precision-crafted sustain, soft, and sostenuto pedals with damper modeling and support for traditional techniques
- Piano Reality Projection sound system with advanced sonic processing, premium audio components, and eight speakers with a dedicated center channel
- Moving keys for self-playing operation with the GP-9M’s onboard song library, MIDI files stored on USB flash media, and songs downloaded from Roland Cloud via the Roland Piano App
- Stereo XLR outputs for connecting to professional house sound systems in performance venues
- Microphone input for singing along with the piano sound
- Smart touch panel with intuitive icons and switchable backlighting
- Adjust the piano tone with variable lid height and two prop sticks
- Low-maintenance design that never needs tuning
- Integrated casters for easy movement and a traditional look
- Connect a smartphone or tablet via Bluetooth® to play along with favorite songs and work with MIDI music apps
- Control GP-9M features, explore lessons, and more with the companion Roland Piano App
- Advanced metronome, recorder, and dual headphones jacks for daily practice
- USB ports for connecting with computers and flash storage devices
- Available in ebony and polished white finishes
HIGHLIGHTS
Modern Elegance
The GP-9M embodies signature piano elegance with its flowing curves, solid lines, and striking high-gloss ebony and polished white finishes. Like an acoustic grand, the lid can be opened to different positions to adjust the sound character or closed to create a flat surface when not in use. Smart touch controls in the panel provide intuitive access to essential functions as needed. And when you’re ready to play, you can turn off their backlighting to eliminate distractions and maintain the acoustic aesthetic.
A Full-Immersion Sound Experience
The GP-9M features the Piano Reality Projection sound system, where multi-channel amplification, premium audio circuitry, and advanced sonic processing come together for the ultimate full-surround piano experience. The cabinet construction, speaker placement, and lid angle have all been carefully tuned to deliver the same bold and immersive sound presentation as a concert grand in a performance hall. And notes naturally move across the immediate sound field as you play, mirroring the physical string positions on an acoustic grand’s soundboard.
Piano Reality
The GP-9M is built around advanced Roland’s Piano Reality approach, a sophisticated ecosystem of connected technologies comprising the sound engine, keyboard, pedals, audio components, and speakers. Each section is designed to work together flawlessly and transparently, allowing players to experience the purity of this wonderful instrument with unprecedented expression and realism.
Moving keys
The GP-9M features a moving key function for entertaining at home gatherings and commercial venues like restaurants and hotels. Call up songs from the piano’s extensive onboard library or MIDI files via USB flash media, and then watch and listen as the keys magically play themselves. Roland Cloud also offers a growing library of songs that can be accessed via the Roland Piano App.
Versatile Audio Connectivity
Professional XLR outputs enable you to connect the piano directly to a house audio system in a performance venue or commercial establishment for broader sound coverage and independent control from the onboard speakers. All GP-9M sounds go to the outputs by default, but you can assign the dry piano sound, ambience only, or song playback to suit your needs. There’s a dedicated microphone input as well, allowing a performer to sing through the GP-9M’s sound system without the need for an external preamp or audio mixer.
Endlessly Inspiring Tone
Piano Reality Modeling leverages Roland's latest technologies to recreate every sound-making element of an acoustic piano, putting the living response and complex tonal colors of a concert-class grand under your fingers. Modeled ambience is integrated into the sound engine, allowing you to play in realistic spaces such as an intimate studio, spacious concert hall, or large cathedral. And with unlimited polyphony, notes and resonances ring in full detail to translate every musical emotion.
Authentic Grand Playability
The Hybrid Grand keyboard provides unbounded expression with progressive hammer action, escapement, hybrid wood/molded key construction with Ivory Feel, and advanced acceleration sensing technology for accurate detection of the subtlest playing nuances. Fine details further elevate the feel, including long key pivot length and haptic vibration that emulates the subtle vibrations from an acoustic piano’s body. High-performance sustain, soft, and sostenuto pedals round out the authentic experience, offering weighted feel, damper modeling, and support for traditional pedal techniques.
Personalize the Sound and Feel
The GP-9M offers several world-class grand piano sounds that are ready to enjoy. But if you’re an experienced player, you can dive into the onboard Piano Designer tools to further refine the tone and response for your personal touch. Adjust the string tuning and temperament, fine-tune keyboard sensitivity and duplex scaling, shape cabinet resonances, and much more. Customized settings can be recalled with a touch, a great feature for different pianists who play the GP-9M in a commercial environment or performance venue.
Easy Integration with Your Wireless World
With onboard Bluetooth, you can use your favorite mobile devices with the GP-9M. Stream songs from your music library through the piano’s speaker system to play along or provide background when relaxing or entertaining. Or use Bluetooth MIDI with music production apps to wirelessly compose using the GP-9M’s responsive weighted keyboard. USB ports are also available for connecting with computers and flash storage devices, providing more ways to explore your creativity and share music performances.
Roland Piano App
The Roland Piano App seamlessly extends the GP-9M experience with remote operation from your smartphone or tablet. Select sounds, control the metronome, and use the recording feature to evaluate your playing and hear where you need to improve. Browse the piano’s onboard songs and selections on Roland Cloud, and then call up digital scores to learn them at your own pace. And motivate yourself with lesson features that include an activity log with goals, flash card games, rhythm exercises, and a One Week Master program that guides you through learning different piano pieces.
Minimal maintenance, reduced weight.
Acoustic grand pianos are extremely heavy, difficult to move, and require professional tuning and other regular maintenance to keep them sounding their best. Thanks to their digital sound engines, GP pianos weigh drastically less than their acoustic counterparts. And they’re always perfectly in tune, producing outstanding sound every time you power on.
More Digital Advantages
Volume control is within easy reach, and you can connect headphones to play anytime without disturbing others. The onboard metronome and simple rhythms help develop your sense of timing during daily practice sessions. And with Twin Piano mode, you can split the keyboard into two independent sections and play alongside a family member, friend, or teacher.
SPECIFICATIONS
Sound Generator
- Piano Sound: Piano Reality Modeling
- Max. Polyphony:
- Piano: Limitless (solo playing using 'Piano' category tones)
- Other: 256
- Tones:
- Total 324 Tones
- Grand: 4 Tones
- Upright: 5 Tones
- Classical: 5 Tones
- E.Piano: 12 Tones
- Organ: 12 Tones
- Other: 286 Tones
Ambience
- Piano Reality Ambience
- Type: Studio, Lounge, Concert Hall, Wooden Hall, Stone Hall, Cathedral
- Depth: 11 steps
Keyboard
- Hybrid Grand Keyboard (88keys Hammer Action Keyboard): Escapement, Ebony/Ivory Feel, High Precision Sensing and Haptic Key Vibration
- Moving key:
- Standard MIDI Files (Format 0, 1, Moving key parts assignable)
- Player piano data (with Moving key format)
Pedal
- Damper (Responsive Damper Action Pedal, capable of continuous detection, Damper Modeling)
- Soft (capable of continuous detection, function assignable)
- Sostenuto (function assignable, with muffler pedal function)
Sound System
- Sound System: Piano Reality Projection
- Speakers:
- Spatial Speakers: 16 cm (6-5/16 inches) x 2 (with Speaker Box)+ 16 cm (6-5/16 inches)
- Cabinet Speaker: 25 cm (9-7/8 inches) (with Speaker Box)
- Center Near-field Speakers: 8 cm (3-3/16 inches) x 2
- Near-field Speakers: 2.5 cm (1 inch) x 2
- Rated Power Output:
- 25 W x 2
- 20 W x 2
- 15 W x 2
Headphones
- Piano Reality Headphones Ambience
Cabinet
- Piano Reality Cabinet Design
- Music rest: with Music holders
- Key cover: Fallboard type, with Keyboard Lid Switch
Tuning, Voicing
- Touch Sensitivity:
- Key Touch: 100 steps, fixed touch
- Hammer Response: 10 steps
- Master Tuning: 415.3--466.2 Hz (adjustable in increments of 0.1 Hz)
- Temperament: 10 types (Equal, Just Major, Just Minor, Pythagorean, Kirnberger I, Kirnberger II, Kirnberger III, Meantone, Werckmeister, Arabic), selectable temperament key
- Effects: Brilliance
- Piano Designer:
- Lid
- Key Off Noise
- Hammer Noise
- Duplex Scale
- Full Scale String Resonance
- Key Off Resonance
- Cabinet Resonance
- Soundboard Type
- Damper Modeling
- Soft Pedal
- Single Note Tuning
- Single Note Volume
- Single Note Character
Internal Songs
- Total 394 songs
- Listening: 27 songs
- Ensemble: 30 songs
- Entertainment: 20 songs
- Let's Sing with DO RE MI: 30 songs
- Lesson: 287 songs (Scale, Hanon, Beyer, Burgmuller, Czerny 100)
Data Playback
- Playable Software:
- Standard MIDI Files (Format 0, 1)
- Audio File (WAV: 44.1 kHz, 16-bit linear format, MP3: 44.1 kHz, 64 kbps - 320 kbps, requires USB flash drive)
Bluetooth
- Bluetooth Ver 4.2
- Profile: A2DP (Audio), GATT (MIDI over Bluetooth Low Energy)
- CODEC: SBC (Supports SCMS-T content protection)
Compatible Android / iOS Apps (Roland)
- Roland Piano App, Piano Designer
Convenient Functions
- Metronome (adjustable Tempo/Beat/Down beat/Pattern/Volume/Tone, with Rhythm Pattern: 80 patterns)
- Dual
- Split
- TwinPiano (with Individual Mode)
- Transpose (in semitones)
- Speaker volume and Headphones volume automatically select function
- Speaker Auto Mute
- Volume limit function
- Panel Lock
- Panel Sleep
- Auto Off
Other
- Display: Graphic LCD 128 x 64 dots
- Connectors:
- AC In jack
- Input jacks: Stereo miniature phone type
- Output (L/Mono, R) jacks: 1/4-inch phone type
- USB Computer port: USB B (compatible with USB MIDI/Audio)
- USB Memory port: USB A
- Phones jack x 2: Stereo miniature phone type, Stereo 1/4-inch phone type
- Mic Input jack: 1/4-inch phone type (for Dynamic microphone)
- Assignable Output (L, R): XLR type (Output signal assignable)
- Power Supply: AC 115 V, AC 117 V, AC 220 V, AC 230 V, AC 240 V (50/60 Hz)
- Power Consumption:
- Power Consumption: 120 W
- Approximate power consumption when playing the piano at medium volume: 30 W
- Approximate power consumption when the moving key is operated: 56 W
- Power consumption when sound has not been played after power-on: 28 W
- Accessories:
- Owner's Manual
- "Roland Piano Masterpieces"
- Leaflet "Leaflet Stand Assembly"
- Power cord
- Maintenance set
- Key cover
- Caster cups
- Headphone hook
- Cord clamps
- Option (sold separately)
- Headphones
Size and Weight
- Width:
- Top opened (with music rest): 1,445 mm / 56-15/16 inches
- Top closed (with music rest): 1,440 mm / 56-3/4 inches
- Depth:
- Top opened (with music rest): 1,501 mm / 59-1/8 inches
- Top closed (with music rest): 1,501 mm / 59-1/8 inches
- Height:
- Top opened (with music rest): 1,787 mm / 70-3/8 inches
- Top closed (with music rest): 999 mm / 39-3/8 inches
- Weight: 188.0 kg/414 lbs 8 oz
The Ultimate Grand Piano for Entertainment and Stage Performance
The GP-9M brings you Roland’s premier piano experience, offering refined musical expression in a sophisticated and luxurious instrument that makes a majestic statement in any space. This impressive piano includes the same flagship sound and features as its sister model, the GP-9, while adding moving keys, professional audio outputs, and a microphone input for singing along through the onboard speaker system. This makes the GP-9M ideal for performance venues, commercial establishments, and homeowners looking for the ultimate piano entertainment showcase.
FEATURES
- Premier grand piano with an elegant high-gloss finish and finely crafted details
- Designed with Roland’s advanced Piano Reality approach for a refined musical experience
- Piano Reality Modeling sound engine provides authentic grand piano sound and response with unlimited polyphony
- Hybrid Grand keyboard with progressive hammer action, escapement, hybrid wood/molded keys with Ivory Feel, long key pivot length, and unique haptic vibration
- Accelerated key sensing technology for ultra-detailed touch response
- Precision-crafted sustain, soft, and sostenuto pedals with damper modeling and support for traditional techniques
- Piano Reality Projection sound system with advanced sonic processing, premium audio components, and eight speakers with a dedicated center channel
- Moving keys for self-playing operation with the GP-9M’s onboard song library, MIDI files stored on USB flash media, and songs downloaded from Roland Cloud via the Roland Piano App
- Stereo XLR outputs for connecting to professional house sound systems in performance venues
- Microphone input for singing along with the piano sound
- Smart touch panel with intuitive icons and switchable backlighting
- Adjust the piano tone with variable lid height and two prop sticks
- Low-maintenance design that never needs tuning
- Integrated casters for easy movement and a traditional look
- Connect a smartphone or tablet via Bluetooth® to play along with favorite songs and work with MIDI music apps
- Control GP-9M features, explore lessons, and more with the companion Roland Piano App
- Advanced metronome, recorder, and dual headphones jacks for daily practice
- USB ports for connecting with computers and flash storage devices
- Available in ebony and polished white finishes
HIGHLIGHTS
Modern Elegance
The GP-9M embodies signature piano elegance with its flowing curves, solid lines, and striking high-gloss ebony and polished white finishes. Like an acoustic grand, the lid can be opened to different positions to adjust the sound character or closed to create a flat surface when not in use. Smart touch controls in the panel provide intuitive access to essential functions as needed. And when you’re ready to play, you can turn off their backlighting to eliminate distractions and maintain the acoustic aesthetic.
A Full-Immersion Sound Experience
The GP-9M features the Piano Reality Projection sound system, where multi-channel amplification, premium audio circuitry, and advanced sonic processing come together for the ultimate full-surround piano experience. The cabinet construction, speaker placement, and lid angle have all been carefully tuned to deliver the same bold and immersive sound presentation as a concert grand in a performance hall. And notes naturally move across the immediate sound field as you play, mirroring the physical string positions on an acoustic grand’s soundboard.
Piano Reality
The GP-9M is built around advanced Roland’s Piano Reality approach, a sophisticated ecosystem of connected technologies comprising the sound engine, keyboard, pedals, audio components, and speakers. Each section is designed to work together flawlessly and transparently, allowing players to experience the purity of this wonderful instrument with unprecedented expression and realism.
Moving keys
The GP-9M features a moving key function for entertaining at home gatherings and commercial venues like restaurants and hotels. Call up songs from the piano’s extensive onboard library or MIDI files via USB flash media, and then watch and listen as the keys magically play themselves. Roland Cloud also offers a growing library of songs that can be accessed via the Roland Piano App.
Versatile Audio Connectivity
Professional XLR outputs enable you to connect the piano directly to a house audio system in a performance venue or commercial establishment for broader sound coverage and independent control from the onboard speakers. All GP-9M sounds go to the outputs by default, but you can assign the dry piano sound, ambience only, or song playback to suit your needs. There’s a dedicated microphone input as well, allowing a performer to sing through the GP-9M’s sound system without the need for an external preamp or audio mixer.
Endlessly Inspiring Tone
Piano Reality Modeling leverages Roland's latest technologies to recreate every sound-making element of an acoustic piano, putting the living response and complex tonal colors of a concert-class grand under your fingers. Modeled ambience is integrated into the sound engine, allowing you to play in realistic spaces such as an intimate studio, spacious concert hall, or large cathedral. And with unlimited polyphony, notes and resonances ring in full detail to translate every musical emotion.
Authentic Grand Playability
The Hybrid Grand keyboard provides unbounded expression with progressive hammer action, escapement, hybrid wood/molded key construction with Ivory Feel, and advanced acceleration sensing technology for accurate detection of the subtlest playing nuances. Fine details further elevate the feel, including long key pivot length and haptic vibration that emulates the subtle vibrations from an acoustic piano’s body. High-performance sustain, soft, and sostenuto pedals round out the authentic experience, offering weighted feel, damper modeling, and support for traditional pedal techniques.
Personalize the Sound and Feel
The GP-9M offers several world-class grand piano sounds that are ready to enjoy. But if you’re an experienced player, you can dive into the onboard Piano Designer tools to further refine the tone and response for your personal touch. Adjust the string tuning and temperament, fine-tune keyboard sensitivity and duplex scaling, shape cabinet resonances, and much more. Customized settings can be recalled with a touch, a great feature for different pianists who play the GP-9M in a commercial environment or performance venue.
Easy Integration with Your Wireless World
With onboard Bluetooth, you can use your favorite mobile devices with the GP-9M. Stream songs from your music library through the piano’s speaker system to play along or provide background when relaxing or entertaining. Or use Bluetooth MIDI with music production apps to wirelessly compose using the GP-9M’s responsive weighted keyboard. USB ports are also available for connecting with computers and flash storage devices, providing more ways to explore your creativity and share music performances.
Roland Piano App
The Roland Piano App seamlessly extends the GP-9M experience with remote operation from your smartphone or tablet. Select sounds, control the metronome, and use the recording feature to evaluate your playing and hear where you need to improve. Browse the piano’s onboard songs and selections on Roland Cloud, and then call up digital scores to learn them at your own pace. And motivate yourself with lesson features that include an activity log with goals, flash card games, rhythm exercises, and a One Week Master program that guides you through learning different piano pieces.
Minimal maintenance, reduced weight.
Acoustic grand pianos are extremely heavy, difficult to move, and require professional tuning and other regular maintenance to keep them sounding their best. Thanks to their digital sound engines, GP pianos weigh drastically less than their acoustic counterparts. And they’re always perfectly in tune, producing outstanding sound every time you power on.
More Digital Advantages
Volume control is within easy reach, and you can connect headphones to play anytime without disturbing others. The onboard metronome and simple rhythms help develop your sense of timing during daily practice sessions. And with Twin Piano mode, you can split the keyboard into two independent sections and play alongside a family member, friend, or teacher.
SPECIFICATIONS
Sound Generator
- Piano Sound: Piano Reality Modeling
- Max. Polyphony:
- Piano: Limitless (solo playing using 'Piano' category tones)
- Other: 256
- Tones:
- Total 324 Tones
- Grand: 4 Tones
- Upright: 5 Tones
- Classical: 5 Tones
- E.Piano: 12 Tones
- Organ: 12 Tones
- Other: 286 Tones
Ambience
- Piano Reality Ambience
- Type: Studio, Lounge, Concert Hall, Wooden Hall, Stone Hall, Cathedral
- Depth: 11 steps
Keyboard
- Hybrid Grand Keyboard (88keys Hammer Action Keyboard): Escapement, Ebony/Ivory Feel, High Precision Sensing and Haptic Key Vibration
- Moving key:
- Standard MIDI Files (Format 0, 1, Moving key parts assignable)
- Player piano data (with Moving key format)
Pedal
- Damper (Responsive Damper Action Pedal, capable of continuous detection, Damper Modeling)
- Soft (capable of continuous detection, function assignable)
- Sostenuto (function assignable, with muffler pedal function)
Sound System
- Sound System: Piano Reality Projection
- Speakers:
- Spatial Speakers: 16 cm (6-5/16 inches) x 2 (with Speaker Box)+ 16 cm (6-5/16 inches)
- Cabinet Speaker: 25 cm (9-7/8 inches) (with Speaker Box)
- Center Near-field Speakers: 8 cm (3-3/16 inches) x 2
- Near-field Speakers: 2.5 cm (1 inch) x 2
- Rated Power Output:
- 25 W x 2
- 20 W x 2
- 15 W x 2
Headphones
- Piano Reality Headphones Ambience
Cabinet
- Piano Reality Cabinet Design
- Music rest: with Music holders
- Key cover: Fallboard type, with Keyboard Lid Switch
Tuning, Voicing
- Touch Sensitivity:
- Key Touch: 100 steps, fixed touch
- Hammer Response: 10 steps
- Master Tuning: 415.3--466.2 Hz (adjustable in increments of 0.1 Hz)
- Temperament: 10 types (Equal, Just Major, Just Minor, Pythagorean, Kirnberger I, Kirnberger II, Kirnberger III, Meantone, Werckmeister, Arabic), selectable temperament key
- Effects: Brilliance
- Piano Designer:
- Lid
- Key Off Noise
- Hammer Noise
- Duplex Scale
- Full Scale String Resonance
- Key Off Resonance
- Cabinet Resonance
- Soundboard Type
- Damper Modeling
- Soft Pedal
- Single Note Tuning
- Single Note Volume
- Single Note Character
Internal Songs
- Total 394 songs
- Listening: 27 songs
- Ensemble: 30 songs
- Entertainment: 20 songs
- Let's Sing with DO RE MI: 30 songs
- Lesson: 287 songs (Scale, Hanon, Beyer, Burgmuller, Czerny 100)
Data Playback
- Playable Software:
- Standard MIDI Files (Format 0, 1)
- Audio File (WAV: 44.1 kHz, 16-bit linear format, MP3: 44.1 kHz, 64 kbps - 320 kbps, requires USB flash drive)
Bluetooth
- Bluetooth Ver 4.2
- Profile: A2DP (Audio), GATT (MIDI over Bluetooth Low Energy)
- CODEC: SBC (Supports SCMS-T content protection)
Compatible Android / iOS Apps (Roland)
- Roland Piano App, Piano Designer
Convenient Functions
- Metronome (adjustable Tempo/Beat/Down beat/Pattern/Volume/Tone, with Rhythm Pattern: 80 patterns)
- Dual
- Split
- TwinPiano (with Individual Mode)
- Transpose (in semitones)
- Speaker volume and Headphones volume automatically select function
- Speaker Auto Mute
- Volume limit function
- Panel Lock
- Panel Sleep
- Auto Off
Other
- Display: Graphic LCD 128 x 64 dots
- Connectors:
- AC In jack
- Input jacks: Stereo miniature phone type
- Output (L/Mono, R) jacks: 1/4-inch phone type
- USB Computer port: USB B (compatible with USB MIDI/Audio)
- USB Memory port: USB A
- Phones jack x 2: Stereo miniature phone type, Stereo 1/4-inch phone type
- Mic Input jack: 1/4-inch phone type (for Dynamic microphone)
- Assignable Output (L, R): XLR type (Output signal assignable)
- Power Supply: AC 115 V, AC 117 V, AC 220 V, AC 230 V, AC 240 V (50/60 Hz)
- Power Consumption:
- Power Consumption: 120 W
- Approximate power consumption when playing the piano at medium volume: 30 W
- Approximate power consumption when the moving key is operated: 56 W
- Power consumption when sound has not been played after power-on: 28 W
- Accessories:
- Owner's Manual
- "Roland Piano Masterpieces"
- Leaflet "Leaflet Stand Assembly"
- Power cord
- Maintenance set
- Key cover
- Caster cups
- Headphone hook
- Cord clamps
- Option (sold separately)
- Headphones
Size and Weight
- Width:
- Top opened (with music rest): 1,445 mm / 56-15/16 inches
- Top closed (with music rest): 1,440 mm / 56-3/4 inches
- Depth:
- Top opened (with music rest): 1,501 mm / 59-1/8 inches
- Top closed (with music rest): 1,501 mm / 59-1/8 inches
- Height:
- Top opened (with music rest): 1,787 mm / 70-3/8 inches
- Top closed (with music rest): 999 mm / 39-3/8 inches
- Weight: 188.0 kg/414 lbs 8 oz
Returns
- Any New item (other than as noted below) purchased from Bananas at Large may be returned within 14 days of the invoice date, for a full refund, exchange or credit.
- All Pre-Owned products may be returned in 48 hours.
- All Clearance, “additional mark down”, additionally discounted, “blow out”, “door buster” or otherwise identified as on sale may be returned within 7 days unless otherwise specified.
For online orders, the above return policy begins on the day the items were delivered. We must receive an active tracking number within the specified time.
Bananas must be notified within 24 hours of receiving delivery of any issues that pertain to damage during shipping, missing product or incorrect product.
See our full Return Policy for all of the pertinent details.
Shipping
We understand that when you make an order, you want your gear as quickly as possible and we'll do our best to make that happen! Most of the items we sell will ship quickly and be at your door fast. In most cases, orders ship within 1-3 business days. Shipping and delivery dates are not guaranteed unless otherwise specified.
Most orders $100 and over qualify for FREE shipping within the Continental United States. Some exclusions may apply.
Ensure Secure Deliveries with Signature Confirmation
Want more security? Request Signature Required for your online order. This service is available upon request. We apply Signature Required on all online orders over $200. Please submit in writing if for any reason you do not want this additional service. Your request must be emailed to us prior to shipping, [email protected].
- Service available upon request.
- Signature Required applied to all online orders over $200.
- Limited availability to APO/FPO/DPO locations and certain Freely Associated States.
- Use with any service except Standard Mail® and Adult Signature Services.
See our full Shipping Policy for further details.
Buy online, pick up in store
Order online and pick up at any store location FREE of charge. Avoid online shipping charges and shipping time, and in most cases get your order faster. Enjoy the in store pickup convenience and security of knowing that your can easily return the product if it does not suit your needs within our return policy.
I'm interested! What do I need to do?
- Place your order on shopbananasatlarge.com and choose In-Store Pickup for your preferred location at checkout.
- We'll contact you by email or phone when it's ready for pick up. Need it sooner? Just give us a call and we'll do our best to arrange that: 888-900-1959
- Bring a copy of your valid government-issued ID such as a Driver's License and a digital or print copy of the order confirmation to your local store.
-
You have (2 options): Curbside Contactless Pickup or Pick up in Store.
- Curbside Contactless Pickup: When you arrive at the store location, call us and we will bring your order out to verify your ID, place in your vehicle and you're ready to go!
- Pick up In Store: Come into the store, show your ID, and pick up your order.
How does it work?
After you place your order online, the selected store receives your order. Then the merchandise is selected from the store's current inventory and prepared for pick up. If the items are located at another store, there may be a longer wait time as we need to transfer it to the pickup location of your choice. This is all part of our free service. We'll contact you when it's ready and notify you if anything changes. Once your order is ready, you can choose to come into the store to pick up your order OR call us when you arrive and we will provide Contactless Curbside Pickup at your vehicle.
Most orders are ready within 24 hours; however, please allow for extra processing time depending on the item, size of order, and store location. If you need to pick up your order sooner, please give us a call at either location.
See our full Shipping Policy for further details.
Local delivery to your doorstep
Bananas is here to help you support your local economy, shop local, get your musical dreams faster.
FAST: Get Same Day Delivery starting at $35*.
Making your online shopping a little easier. We offer an easy “Order Online, Deliver to your Doorstep”.
This service is currently available for these towns within California: Santa Rosa, San Rafael, San Anselmo, Fairfax, Larkspur, Greenbrae, Corte Madera, Novato, Sausalito, Belvedere/Tiburon, Ross, Kentfield, and Mill Valley. Shipping rates are shown at checkout. Got questions?... Contact us!
*Get same day delivery for in-stock orders received and processed by 2pm, otherwise will deliver the following business day. Delivery fee is based on weight, delivery location and courier fees. Any amounts over $35 - You will be notified to approve before delivery. This is a convenience option only. Deliveries are by a 3rd party delivery service and will deliver to doorstep only. By accepting this delivery process you hereby indemnify Bananas At Large Inc of all responsibility as Bananas At Large is not the delivery agent and assumes no liability on lost or stolen products.
By choosing this option you understand and agree to the following terms:
- Some restrictions apply. For in-stock & available items only.
- You are requesting Bananas at Large to contract on your behalf with a 3rd party service.
- Bananas At Large guarantees the product to be delivered to your doorstep, with photo proof of delivery.
- Bananas cannot and is not responsible for the package safety or security once it is delivered to your doorstep.
- You understand and accept the risk and responsibility of your package once it is delivered.
- Large items, overweight items may incur additional charges.
- Certain delivery zones and homes with access issues may incur additional charges or may not qualify for delivery.
- If the last inventory unit is located at either our Santa Rosa or San Rafael store locations, there may be a delivery delay that may take an additional business day to have it transferred to the store closest to you.
FREE: Free Local Delivery in 1-3 Days.
Free 1-3 day local delivery available for orders over $199*. Contact us for details.
If you aren’t in a rush to receive your items and want free delivery, choose the Free Local Delivery option at checkout. Your order will be processed and delivered within 2-3 business days.
*Applies to full price items only. Can't be combined with any other deals or promotions including Bananas Rewards.
This service is currently available for these towns within California: Santa Rosa, San Rafael, San Anselmo, Fairfax, Larkspur, Greenbrae, Corte Madera, Novato, Sausalito, Belvedere/Tiburon, Ross, Kentfield, and Mill Valley. Shipping rates are shown at checkout. Got questions?... Contact us!
By choosing this option you understand and agree to the following terms:
- Some restrictions apply. For in-stock & available items only.
- You are requesting Bananas at Large to contract on your behalf with a 3rd party service.
- Bananas At Large guarantees the product to be delivered to your doorstep, with photo proof of delivery.
- Bananas cannot and is not responsible for the package safety or security once it is delivered to your doorstep.
- You understand and accept the risk and responsibility of your package once it is delivered.
- Large items, overweight items may incur additional charges.
- Certain delivery zones and homes with access issues may incur additional charges or may not qualify for delivery.
- If the last inventory unit is located at either our Santa Rosa or San Rafael store locations, there may be a delivery delay that may take an additional business day to have it transferred to the store closest to you.
See our full Shipping Policy for further details.
Local pickup only
Some products are available for local pickup only. If you’d like this item shipped, please call us at 1 (888) 900-1959 or text us at (415) 457-7600 to discuss shipping options.
Shipping items with tubes
Bananas does not warranty tubes in transit. We offer tube removal and individual bubble wrap service for $45 per customer request (for standard amps, more complex amps that take more time may be a higher fee). Customers buying any tube product and having it shipped should understand and realize that Bananas cannot be responsible for damaged tubes from transit. This applies to all new and used products. Certain manufactures offer a tube warranty on their new products as a courtesy, and that is available thru the manufacturer warranty process for all new products where it applies.
Play now, Pay later!
Make music more affordable with these easy payment plans. It only takes a few minutes to apply or just choose any financing option at checkout.
Bananas at Large offers these financing options: Affirm, PayTomorrow, Acima Credit, Synchrony and more!
Click here for details.
Warranty Information
PROTECT YOUR PRODUCT WITH AN EXTENDED WARRANTY
- Full Coverage from Date of Purchase
- 100% Parts and Labor Coverage
- Includes Accidental Damage
- Includes Free Shipping
- Up to 5 Years of Total Coverage
Bananas has partnered with Consumer Priority Service (CPS) to offer extended warranties for your instruments. Simply add the CPS extended warranty by selecting the option on our product pages.
Warranty FAQ
DO I NEED AN EXTENDED WARRANTY?
Most manufacturers limit their warranty periods to keep their product costs competitive. It should come as no surprise that most problems occur after the manufacturer’s warranty is over. If you are like most consumers, you don't want to deal with the inevitable problems surrounding repairs. Who do you call for service? Are they reliable? Is a handyman capable of performing a long lasting, reliable repair on your instrument?
Ranked #1 Extended Warranty
CPS provides top notch warranty protection for your purchases to ensure life and longevity. This means that they care about you and your product long after your purchase has been made. This warranty offers reliable, hassle-free, comprehensive parts and labor protection for your product.
You Need to Prepare for These Issues Today
Bananas is an Authorized Consumer Priority Service Dealer. This means that they care about you and your products long after the purchase date. You can easily extend your manufacturer's warranty for a possible total of 5 years from the date of purchase.
CPS Warranties Offer Reliable Protection for Your Product
By purchasing a CPS accidental damage plan, you’re guaranteed years of worry free operation from your new product.
Is a CPS Warranty just an extension of the existing manufacturer’s warranty?
Actually, it’s an upgrade to your existing manufacturer’s warranty. A CPS Warranty offers benefits that aren’t offered by manufacturers like accidental damage & free shipping to and from the repair facility.
What’s the difference between a Replacement Plan and Repair Plan?
A Replacement Plan is available for products under $150. If the product fails, you will receive a replacement through Bananas.
A Repair Plan is for products over $150 and offers free repair coverage for your product any time during the life of your warranty. If we can’t fix it, we’ll replace it!
How am I covered?
For the Replacement Plan, your coverage provides for a one-time replacement of the covered product.
For the Repair Plan, you are covered for a period of up to five years (depending on which plan you purchase). Benefits include parts and labor for required repairs on your product.
When does my warranty coverage start?
Coverage begins on the 31st calendar day from when you purchased your product.
Can I transfer the Protection Plan to a new owner?
Yes! CPS Warranties are transferable between owners.
What if I Need to Return my Product?
If you return your product, Bananas returns the money you paid for the product protection plan. Depending on how much time has passed since your purchase, CPS may issue a prorated refund.
Is my product covered if it’s stolen or if I lose it?
Unfortunately the CPS Warranty does not cover lost or stolen products.
Is there a service fee?
Zero dollar service fee for the Replacement Plans and the Repair Plans.
HOW DO I FILE A CLAIM?
Warning: Some of the products purchased at Bananas At Large can expose you to chemicals, which are known to the State of California to cause cancer and/or reproductive harm. For more information go to https://www.P65Warnings.ca.