Strymon EC-1 Single Head dTape Echo Pedal
- Product SKU: EC-1
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Buy Online, Pick up In-Store
A Timeless Classic Reborn
Experience the dreamy sound of a classic ‘60s tape echo complete with the harmonic richness of the accompanying tube preamp.
Enjoy organic and ethereal modulation produced by countless subtle mechanical imperfections, and easily dial in anything from warm slapback to expansive echo feedback beds with a strikingly gorgeous stereo image.
With beautifully-tuned low frequency response, lush tape saturation and sublime echo decay, EC-1 provides all the best of what a tube driven tape echo can deliver.
HIGHLIGHTS
Tape, Tubes, and the Best of the Best
Development of EC-1 started with the groundbreaking single moving head algorithm originally developed for Strymon's El Capistan pedal, which is renowned for its lifelike reproduction of vintage tape echo.
From there, Strymon was fortunate to acquire what turned out to be a very special Echoplex EP-2, as the unit was in amazingly good condition and had been worked on by storied technician Cesar Diaz. Strymon discovered that several purposeful and skillfully-implemented modifications had been made to the unit, including tweaks to the tube preamp for a warmer sound closer in frequency response to an EP-3. The modifications seemed aimed at bringing the best aspects of the various vintage Echoplex models into a single unit, and the inspiring result significantly informed development of EC-1, imbuing it with a special character that is immediately nostalgic.
Full-Featured Compact Stereo Tape Echo
EC-1 offers impressive power and flexibility in a small and elegant form factor.
Selectable tube-modeled preamp voices. Artifact-free tap tempo. Discrete stereo operation for independent processing of the left and right stereo inputs. Straightforward controls and expression pedal capability. High-impedance, ultra-low noise discrete Class A JFET stereo input preamp for exceptional touch sensitivity, dynamics and feel. MIDI control of tempo, patch save/recall and more. Premium components, rugged construction and a USB jack for performing firmware updates or controlling the pedal from a computer.
FEATURES
MIDI: Limitless Possibilities.
EC-1 features full MIDI implementation and 300 presets, allowing you to control it remotely by sending MIDI commands from your controller or DAW via the EXP/MIDI jack or USB-C connection.
Remotely bypass or engage the pedal, automate Speed or other knob adjustments in your DAW or recall unique presets for each song on your setlist — the possibilities with MIDI are limitless.
True/Buffered Bypass: Choose Your Bypass Mode.
EC-1 lets you choose between electromechanical relay-switched true bypass for a 100% untouched and unprocessed signal when the pedal is not engaged (which is the default), or Strymon's premium buffered bypass, which preserves your signal’s integrity by preventing the high frequency roll-off that can happen due to longer cable runs.
JFET Input: Analog Touch.
Uncompromised dynamics and feel. Exceptional touch sensitivity and responsiveness. EC-1 feels just as good as it sounds, thanks to a high-impedance, ultra-low noise and discrete Class A JFET preamp input.
Stereo: Moving In Stereo.
EC-1 features full stereo in and out capabilities, processing incoming stereo signals independently so that you can place it anywhere in your stereo effects chain.
It can also receive mono input and still produce stereo output if you’d like to use it as the stereo origin point of your signal path.
EC-1’s single TRS input and TRS output allows for stereo operation while maintaining a compact form factor.
A dedicated rear panel Input switch allows you to determine the audio routing, selecting between Mono In → Mono Out, Mono In → Stereo Out, or Stereo In → Stereo Out (stereo in and out requires a TRS cable for each jack).
ARM Processor: Power To The Pedal.
An evolution in technology led by mobile phones and laptop computers now allows Strymon's pedals to perform more simultaneous processes than ever before, and with significantly less power draw.
That means more processing power for every sonic nuance, and less power consumption on your pedal board.
Tap Tempo: March To Your Own Beat.
Tapping in tempos with EC-1 works in a seamless way that would be impossible with a real tape echo.
Confidently tap your tempos with no pitch shifting, no clicks, ramps or mutes. All the unique sliding head tape echo pitch-shifting effects are always available when setting tempo with the Time knob, but when tapping tempo EC-1 changes to new values smoothly and keeps you in the groove.
Once a tempo has been tapped in, you can use the Time knob to set the Tap Division for triplet, eighth, dotted eighth, or quarter note resolution.
SOUND DESIGN
Preamp: Input Signal Enhancer.
Featuring meticulous tube modeling techniques, EC-1 offers a choice of two authentically reproduced preamp circuits that lend a subtle vintage character to your input signal.
One is based on the classic EP-2 tube preamp and features an enhanced high-end shelf perfect for brightening up darker humbuckers. The other preamp option (the default setting) produces a warm, balanced response based on the modded preamp circuit in the EP-2 unit that Strymon studied during the development of EC-1.
This option adds a pleasing sense of heft, especially to single-coils. Both preamp choices offer an optional boost of up to +6dB, or the preamp can be bypassed for an unprocessed dry signal if desired.
dTape: Tale of the Tape.
Strymon's unique dTape technology was first developed for El Capistan, and they have expanded on it to reproduce all the inspiring nuances they encountered while studying a recently-acquired tube Echoplex that was in uncommonly superb condition.
Strymon's dTape system allows precise replication of every aspect of every tape echo we’ve studied, and in EC-1 this includes the effect of the moving head, the tape condition, the bias setting, the mechanical effects of motors, capstan slippage and all the irregularities that add up to create the unmistakable, inspiring sound of vintage tape echo repeats.
Record Level: Satisfying Saturation.
Whether you want the cleanest repeats, subtle fattening or even downright dirty echos, you can instantly dial in the desired amount of tape saturation with the flip of a switch.
Providing pleasing tonal shifts from thinner to fatter, EC-1’s three-way Record Level toggle switch selects the gain of the signal fed into the virtual record head. Choose the low position for unity gain with optimized bias for the cleanest repeats, medium for a 6dB input signal boost with increased bias for slightly saturated repeats, or high for a 12dB input signal boost with further increased bias for heavily saturated repeats.
This control also gives you a fast and easy way to match EC-1’s response to your input signal level to obtain the desired sound from any pickup type or pedalboard configuration.
Mechanics: The Beauty of Imperfection.
For EC-1, fluctuations from motors and mechanical components were thoroughly studied to accurately capture their imperfections.
At the lower end of the Mechanics control’s range only slower motor-related wow and flutter are present, but at around one o’clock these fluctuations are reduced in favor of faster disturbances from crinkle, splices, and capstan slippage which accurately replicate the sound of Strymon's golden EP-2 unit. This setting can create uniquely reverberant and three-dimensional echos that spread across the stereo spectrum.
The slower fluctuations are mixed back in more prominently as you approach the maximum Mechanics setting, and the unique combination of multiple imperfections create truly gorgeous, organic stereo modulation effects unlike anything you’ve ever heard.
Tape Age: Mature Media.
The frequency characteristics of tape echo repeats are determined in part by the bandwidth of the actual tape stock, so older tapes will have a lower bandwidth with a warmer top end.
EC-1 allows you to faithfully reproduce these characteristics by turning up the Tape Age knob for warmer repeats, or turning it toward minimum for the full-bandwidth sound of fresh tape.
Repeats: Custom Vibe.
EC-1 is designed to allow high levels of repeats that are truly lush but that don’t spiral into uncontrollable feedback.
That wide sweet spot on the edge of runaway feedback can create intriguing sound beds under your lead or rhythm playing.
Of course if you want to crank the Repeats control to maximum and play with the unique pitch effects that only a sliding record head tape echo can produce, those effects are all precisely replicated in sound and response.
SPECIFICATIONS
General
- Strong and lightweight anodized aluminum chassis
- Power requirements: maximum 9 volts DC center-negative, with a minimum of 250mA (power supply NOT included)
- Dimensions: 4.6” deep x 2.7” wide x 2.5” tall / 11.7 cm deep x 6.9 cm wide x 6.4 cm tall
- Designed and built in the USA
Ins, Outs, and Switches
- High impedance ultra low-noise discrete Class A JFET TRS stereo input
- Low impedance TRS stereo output
- Expression pedal input allows the connection of a TRS expression pedal, MiniSwitch, MultiSwitch Plus, or TRS MIDI connection
- USB jack for controlling via MIDI from a computer or for performing firmware updates
Audio Quality
- Premium JFET analog front end
- Ultra low noise, high performance 24-bit 96kHz A/D and D/A converters provide uncompromising audio quality
- 520MHz ARM Superscalar processor
- 32-bit floating point processing
- 20Hz to 20kHz frequency response
- Audio Input Impedance: 1M Ohm
- Audio Output Impedance: 100 Ohm
- Typical signal to noise ratio: 116dB
A Timeless Classic Reborn
Experience the dreamy sound of a classic ‘60s tape echo complete with the harmonic richness of the accompanying tube preamp.
Enjoy organic and ethereal modulation produced by countless subtle mechanical imperfections, and easily dial in anything from warm slapback to expansive echo feedback beds with a strikingly gorgeous stereo image.
With beautifully-tuned low frequency response, lush tape saturation and sublime echo decay, EC-1 provides all the best of what a tube driven tape echo can deliver.
HIGHLIGHTS
Tape, Tubes, and the Best of the Best
Development of EC-1 started with the groundbreaking single moving head algorithm originally developed for Strymon's El Capistan pedal, which is renowned for its lifelike reproduction of vintage tape echo.
From there, Strymon was fortunate to acquire what turned out to be a very special Echoplex EP-2, as the unit was in amazingly good condition and had been worked on by storied technician Cesar Diaz. Strymon discovered that several purposeful and skillfully-implemented modifications had been made to the unit, including tweaks to the tube preamp for a warmer sound closer in frequency response to an EP-3. The modifications seemed aimed at bringing the best aspects of the various vintage Echoplex models into a single unit, and the inspiring result significantly informed development of EC-1, imbuing it with a special character that is immediately nostalgic.
Full-Featured Compact Stereo Tape Echo
EC-1 offers impressive power and flexibility in a small and elegant form factor.
Selectable tube-modeled preamp voices. Artifact-free tap tempo. Discrete stereo operation for independent processing of the left and right stereo inputs. Straightforward controls and expression pedal capability. High-impedance, ultra-low noise discrete Class A JFET stereo input preamp for exceptional touch sensitivity, dynamics and feel. MIDI control of tempo, patch save/recall and more. Premium components, rugged construction and a USB jack for performing firmware updates or controlling the pedal from a computer.
FEATURES
MIDI: Limitless Possibilities.
EC-1 features full MIDI implementation and 300 presets, allowing you to control it remotely by sending MIDI commands from your controller or DAW via the EXP/MIDI jack or USB-C connection.
Remotely bypass or engage the pedal, automate Speed or other knob adjustments in your DAW or recall unique presets for each song on your setlist — the possibilities with MIDI are limitless.
True/Buffered Bypass: Choose Your Bypass Mode.
EC-1 lets you choose between electromechanical relay-switched true bypass for a 100% untouched and unprocessed signal when the pedal is not engaged (which is the default), or Strymon's premium buffered bypass, which preserves your signal’s integrity by preventing the high frequency roll-off that can happen due to longer cable runs.
JFET Input: Analog Touch.
Uncompromised dynamics and feel. Exceptional touch sensitivity and responsiveness. EC-1 feels just as good as it sounds, thanks to a high-impedance, ultra-low noise and discrete Class A JFET preamp input.
Stereo: Moving In Stereo.
EC-1 features full stereo in and out capabilities, processing incoming stereo signals independently so that you can place it anywhere in your stereo effects chain.
It can also receive mono input and still produce stereo output if you’d like to use it as the stereo origin point of your signal path.
EC-1’s single TRS input and TRS output allows for stereo operation while maintaining a compact form factor.
A dedicated rear panel Input switch allows you to determine the audio routing, selecting between Mono In → Mono Out, Mono In → Stereo Out, or Stereo In → Stereo Out (stereo in and out requires a TRS cable for each jack).
ARM Processor: Power To The Pedal.
An evolution in technology led by mobile phones and laptop computers now allows Strymon's pedals to perform more simultaneous processes than ever before, and with significantly less power draw.
That means more processing power for every sonic nuance, and less power consumption on your pedal board.
Tap Tempo: March To Your Own Beat.
Tapping in tempos with EC-1 works in a seamless way that would be impossible with a real tape echo.
Confidently tap your tempos with no pitch shifting, no clicks, ramps or mutes. All the unique sliding head tape echo pitch-shifting effects are always available when setting tempo with the Time knob, but when tapping tempo EC-1 changes to new values smoothly and keeps you in the groove.
Once a tempo has been tapped in, you can use the Time knob to set the Tap Division for triplet, eighth, dotted eighth, or quarter note resolution.
SOUND DESIGN
Preamp: Input Signal Enhancer.
Featuring meticulous tube modeling techniques, EC-1 offers a choice of two authentically reproduced preamp circuits that lend a subtle vintage character to your input signal.
One is based on the classic EP-2 tube preamp and features an enhanced high-end shelf perfect for brightening up darker humbuckers. The other preamp option (the default setting) produces a warm, balanced response based on the modded preamp circuit in the EP-2 unit that Strymon studied during the development of EC-1.
This option adds a pleasing sense of heft, especially to single-coils. Both preamp choices offer an optional boost of up to +6dB, or the preamp can be bypassed for an unprocessed dry signal if desired.
dTape: Tale of the Tape.
Strymon's unique dTape technology was first developed for El Capistan, and they have expanded on it to reproduce all the inspiring nuances they encountered while studying a recently-acquired tube Echoplex that was in uncommonly superb condition.
Strymon's dTape system allows precise replication of every aspect of every tape echo we’ve studied, and in EC-1 this includes the effect of the moving head, the tape condition, the bias setting, the mechanical effects of motors, capstan slippage and all the irregularities that add up to create the unmistakable, inspiring sound of vintage tape echo repeats.
Record Level: Satisfying Saturation.
Whether you want the cleanest repeats, subtle fattening or even downright dirty echos, you can instantly dial in the desired amount of tape saturation with the flip of a switch.
Providing pleasing tonal shifts from thinner to fatter, EC-1’s three-way Record Level toggle switch selects the gain of the signal fed into the virtual record head. Choose the low position for unity gain with optimized bias for the cleanest repeats, medium for a 6dB input signal boost with increased bias for slightly saturated repeats, or high for a 12dB input signal boost with further increased bias for heavily saturated repeats.
This control also gives you a fast and easy way to match EC-1’s response to your input signal level to obtain the desired sound from any pickup type or pedalboard configuration.
Mechanics: The Beauty of Imperfection.
For EC-1, fluctuations from motors and mechanical components were thoroughly studied to accurately capture their imperfections.
At the lower end of the Mechanics control’s range only slower motor-related wow and flutter are present, but at around one o’clock these fluctuations are reduced in favor of faster disturbances from crinkle, splices, and capstan slippage which accurately replicate the sound of Strymon's golden EP-2 unit. This setting can create uniquely reverberant and three-dimensional echos that spread across the stereo spectrum.
The slower fluctuations are mixed back in more prominently as you approach the maximum Mechanics setting, and the unique combination of multiple imperfections create truly gorgeous, organic stereo modulation effects unlike anything you’ve ever heard.
Tape Age: Mature Media.
The frequency characteristics of tape echo repeats are determined in part by the bandwidth of the actual tape stock, so older tapes will have a lower bandwidth with a warmer top end.
EC-1 allows you to faithfully reproduce these characteristics by turning up the Tape Age knob for warmer repeats, or turning it toward minimum for the full-bandwidth sound of fresh tape.
Repeats: Custom Vibe.
EC-1 is designed to allow high levels of repeats that are truly lush but that don’t spiral into uncontrollable feedback.
That wide sweet spot on the edge of runaway feedback can create intriguing sound beds under your lead or rhythm playing.
Of course if you want to crank the Repeats control to maximum and play with the unique pitch effects that only a sliding record head tape echo can produce, those effects are all precisely replicated in sound and response.
SPECIFICATIONS
General
- Strong and lightweight anodized aluminum chassis
- Power requirements: maximum 9 volts DC center-negative, with a minimum of 250mA (power supply NOT included)
- Dimensions: 4.6” deep x 2.7” wide x 2.5” tall / 11.7 cm deep x 6.9 cm wide x 6.4 cm tall
- Designed and built in the USA
Ins, Outs, and Switches
- High impedance ultra low-noise discrete Class A JFET TRS stereo input
- Low impedance TRS stereo output
- Expression pedal input allows the connection of a TRS expression pedal, MiniSwitch, MultiSwitch Plus, or TRS MIDI connection
- USB jack for controlling via MIDI from a computer or for performing firmware updates
Audio Quality
- Premium JFET analog front end
- Ultra low noise, high performance 24-bit 96kHz A/D and D/A converters provide uncompromising audio quality
- 520MHz ARM Superscalar processor
- 32-bit floating point processing
- 20Hz to 20kHz frequency response
- Audio Input Impedance: 1M Ohm
- Audio Output Impedance: 100 Ohm
- Typical signal to noise ratio: 116dB
Returns
- Any New item (other than as noted below) purchased from Bananas at Large may be returned within 14 days of the invoice date, for a full refund, exchange or credit.
- All Pre-Owned products may be returned in 48 hours.
- All Clearance, “additional mark down”, additionally discounted, “blow out”, “door buster” or otherwise identified as on sale may be returned within 7 days unless otherwise specified.
For online orders, the above return policy begins on the day the items were delivered. We must receive an active tracking number within the specified time.
Bananas must be notified within 24 hours of receiving delivery of any issues that pertain to damage during shipping, missing product or incorrect product.
See our full Return Policy for all of the pertinent details.
Shipping
We understand that when you make an order, you want your gear as quickly as possible and we'll do our best to make that happen! Most of the items we sell will ship quickly and be at your door fast. In most cases, orders ship within 1-3 business days. Shipping and delivery dates are not guaranteed unless otherwise specified.
Most orders $100 and over qualify for FREE shipping within the Continental United States. Some exclusions may apply.
Ensure Secure Deliveries with Signature Confirmation
Want more security? Request Signature Required for your online order. This service is available upon request. We apply Signature Required on all online orders over $200. Please submit in writing if for any reason you do not want this additional service. Your request must be emailed to us prior to shipping, [email protected].
- Service available upon request.
- Signature Required applied to all online orders over $200.
- Limited availability to APO/FPO/DPO locations and certain Freely Associated States.
- Use with any service except Standard Mail® and Adult Signature Services.
See our full Shipping Policy for further details.
Buy online, pick up in store
Order online and pick up at any store location FREE of charge. Avoid online shipping charges and shipping time, and in most cases get your order faster. Enjoy the in store pickup convenience and security of knowing that your can easily return the product if it does not suit your needs within our return policy.
I'm interested! What do I need to do?
- Place your order on shopbananasatlarge.com and choose In-Store Pickup for your preferred location at checkout.
- We'll contact you by email or phone when it's ready for pick up. Need it sooner? Just give us a call and we'll do our best to arrange that: 888-900-1959
- Bring a copy of your valid government-issued ID such as a Driver's License and a digital or print copy of the order confirmation to your local store.
-
You have (2 options): Curbside Contactless Pickup or Pick up in Store.
- Curbside Contactless Pickup: When you arrive at the store location, call us and we will bring your order out to verify your ID, place in your vehicle and you're ready to go!
- Pick up In Store: Come into the store, show your ID, and pick up your order.
How does it work?
After you place your order online, the selected store receives your order. Then the merchandise is selected from the store's current inventory and prepared for pick up. If the items are located at another store, there may be a longer wait time as we need to transfer it to the pickup location of your choice. This is all part of our free service. We'll contact you when it's ready and notify you if anything changes. Once your order is ready, you can choose to come into the store to pick up your order OR call us when you arrive and we will provide Contactless Curbside Pickup at your vehicle.
Most orders are ready within 24 hours; however, please allow for extra processing time depending on the item, size of order, and store location. If you need to pick up your order sooner, please give us a call at either location.
See our full Shipping Policy for further details.
Local delivery to your doorstep
Bananas is here to help you support your local economy, shop local, get your musical dreams faster.
FAST: Get Same Day Delivery starting at $35*.
Making your online shopping a little easier. We offer an easy “Order Online, Deliver to your Doorstep”.
This service is currently available for these towns within California: Santa Rosa, San Rafael, San Anselmo, Fairfax, Larkspur, Greenbrae, Corte Madera, Novato, Sausalito, Belvedere/Tiburon, Ross, Kentfield, and Mill Valley. Shipping rates are shown at checkout. Got questions?... Contact us!
*Get same day delivery for in-stock orders received and processed by 2pm, otherwise will deliver the following business day. Delivery fee is based on weight, delivery location and courier fees. Any amounts over $35 - You will be notified to approve before delivery. This is a convenience option only. Deliveries are by a 3rd party delivery service and will deliver to doorstep only. By accepting this delivery process you hereby indemnify Bananas At Large Inc of all responsibility as Bananas At Large is not the delivery agent and assumes no liability on lost or stolen products.
By choosing this option you understand and agree to the following terms:
- Some restrictions apply. For in-stock & available items only.
- You are requesting Bananas at Large to contract on your behalf with a 3rd party service.
- Bananas At Large guarantees the product to be delivered to your doorstep, with photo proof of delivery.
- Bananas cannot and is not responsible for the package safety or security once it is delivered to your doorstep.
- You understand and accept the risk and responsibility of your package once it is delivered.
- Large items, overweight items may incur additional charges.
- Certain delivery zones and homes with access issues may incur additional charges or may not qualify for delivery.
- If the last inventory unit is located at either our Santa Rosa or San Rafael store locations, there may be a delivery delay that may take an additional business day to have it transferred to the store closest to you.
FREE: Free Local Delivery in 1-3 Days.
Free 1-3 day local delivery available for orders over $199*. Contact us for details.
If you aren’t in a rush to receive your items and want free delivery, choose the Free Local Delivery option at checkout. Your order will be processed and delivered within 2-3 business days.
*Applies to full price items only. Can't be combined with any other deals or promotions including Bananas Rewards.
This service is currently available for these towns within California: Santa Rosa, San Rafael, San Anselmo, Fairfax, Larkspur, Greenbrae, Corte Madera, Novato, Sausalito, Belvedere/Tiburon, Ross, Kentfield, and Mill Valley. Shipping rates are shown at checkout. Got questions?... Contact us!
By choosing this option you understand and agree to the following terms:
- Some restrictions apply. For in-stock & available items only.
- You are requesting Bananas at Large to contract on your behalf with a 3rd party service.
- Bananas At Large guarantees the product to be delivered to your doorstep, with photo proof of delivery.
- Bananas cannot and is not responsible for the package safety or security once it is delivered to your doorstep.
- You understand and accept the risk and responsibility of your package once it is delivered.
- Large items, overweight items may incur additional charges.
- Certain delivery zones and homes with access issues may incur additional charges or may not qualify for delivery.
- If the last inventory unit is located at either our Santa Rosa or San Rafael store locations, there may be a delivery delay that may take an additional business day to have it transferred to the store closest to you.
See our full Shipping Policy for further details.
Local pickup only
Some products are available for local pickup only. If you’d like this item shipped, please call us at 1 (888) 900-1959 or text us at (415) 457-7600 to discuss shipping options.
Shipping items with tubes
Bananas does not warranty tubes in transit. We offer tube removal and individual bubble wrap service for $45 per customer request (for standard amps, more complex amps that take more time may be a higher fee). Customers buying any tube product and having it shipped should understand and realize that Bananas cannot be responsible for damaged tubes from transit. This applies to all new and used products. Certain manufactures offer a tube warranty on their new products as a courtesy, and that is available thru the manufacturer warranty process for all new products where it applies.
Play now, Pay later!
Make music more affordable with these easy payment plans. It only takes a few minutes to apply or just choose any financing option at checkout.
Bananas at Large offers these financing options: Affirm, PayTomorrow, Acima Credit, Synchrony and more!
Click here for details.
Warranty Information
PROTECT YOUR PRODUCT WITH AN EXTENDED WARRANTY
- Full Coverage from Date of Purchase
- 100% Parts and Labor Coverage
- Includes Accidental Damage
- Includes Free Shipping
- Up to 5 Years of Total Coverage
Bananas has partnered with Consumer Priority Service (CPS) to offer extended warranties for your instruments. Simply add the CPS extended warranty by selecting the option on our product pages.
Warranty FAQ
DO I NEED AN EXTENDED WARRANTY?
Most manufacturers limit their warranty periods to keep their product costs competitive. It should come as no surprise that most problems occur after the manufacturer’s warranty is over. If you are like most consumers, you don't want to deal with the inevitable problems surrounding repairs. Who do you call for service? Are they reliable? Is a handyman capable of performing a long lasting, reliable repair on your instrument?
Ranked #1 Extended Warranty
CPS provides top notch warranty protection for your purchases to ensure life and longevity. This means that they care about you and your product long after your purchase has been made. This warranty offers reliable, hassle-free, comprehensive parts and labor protection for your product.
You Need to Prepare for These Issues Today
Bananas is an Authorized Consumer Priority Service Dealer. This means that they care about you and your products long after the purchase date. You can easily extend your manufacturer's warranty for a possible total of 5 years from the date of purchase.
CPS Warranties Offer Reliable Protection for Your Product
By purchasing a CPS accidental damage plan, you’re guaranteed years of worry free operation from your new product.
Is a CPS Warranty just an extension of the existing manufacturer’s warranty?
Actually, it’s an upgrade to your existing manufacturer’s warranty. A CPS Warranty offers benefits that aren’t offered by manufacturers like accidental damage & free shipping to and from the repair facility.
What’s the difference between a Replacement Plan and Repair Plan?
A Replacement Plan is available for products under $150. If the product fails, you will receive a replacement through Bananas.
A Repair Plan is for products over $150 and offers free repair coverage for your product any time during the life of your warranty. If we can’t fix it, we’ll replace it!
How am I covered?
For the Replacement Plan, your coverage provides for a one-time replacement of the covered product.
For the Repair Plan, you are covered for a period of up to five years (depending on which plan you purchase). Benefits include parts and labor for required repairs on your product.
When does my warranty coverage start?
Coverage begins on the 31st calendar day from when you purchased your product.
Can I transfer the Protection Plan to a new owner?
Yes! CPS Warranties are transferable between owners.
What if I Need to Return my Product?
If you return your product, Bananas returns the money you paid for the product protection plan. Depending on how much time has passed since your purchase, CPS may issue a prorated refund.
Is my product covered if it’s stolen or if I lose it?
Unfortunately the CPS Warranty does not cover lost or stolen products.
Is there a service fee?
Zero dollar service fee for the Replacement Plans and the Repair Plans.
HOW DO I FILE A CLAIM?
Warning: Some of the products purchased at Bananas At Large can expose you to chemicals, which are known to the State of California to cause cancer and/or reproductive harm. For more information go to https://www.P65Warnings.ca.
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